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Aviano's 31st AMXS merges both AMUs



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J.J.
PostPosted: Apr 22, 2007 - 12:11 AM Reply with quote Back to top
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31st AMXS merges AMUs

by Senior Airman Sarah Gregory
31st Fighter Wing Public Affairs


4/19/2007 - AVIANO AIR BASE, Italy -- Leading the way in a new Air Force Smart Operations for the 21st Century initiative, Aviano's 31st Maintenance Group has created a whole new way to do business.

In a strategic move that's been in the works since last year, the 555th and 510th Aircraft Maintenance Units will merge into the 31st Aircraft Maintenance Squadron Monday. After the merge, there will no longer be separate AMUs.

The move is in response to a force shaping announcement stating that the 31st AMXS will lose 20 percent of its manpower between 2007 and 2009.

"The 31st AMXS needed to figure out how we could continue to produce combat sorties if we had 20 percent less of our people than we do now," said Senior Master Sgt. Jeffrey Hamilton, 31st MXS maintenance flight chief. "We are also getting three additional aircraft. Our inventory is going to go from 48 to 51 jets and we are only manned for 42."

The concept of the AMU merger spawned from an initial AFSO 21 event in April 2006 when U.S. Air Forces in Europe asked Aviano for suggestions on ways to become more efficient. A team was put together to analyze AMU operations.

The analysis showed both AMUs were wasting time and energy checking tools in and out of their support section.

"We clocked it to see how long it takes for an entire day-shift to check out all their tools. It took anywhere from 40 to 100 minutes before they could even start working and then at the end of the shift they'd bring it all back," explained Sergeant Hamilton. "That was just day-shift - swing and mid-shift has to do the same thing. This happens six times a day, times two AMUs; when we added it up for the number of days a year we fly it was 96,000 man hours wasted."

The man hours wasted is equal to 44 personnel who never actually touch an aircraft - all they do is push tools.

In order to solve the tool movement problem, the maintainers brainstormed ways to get the equipment needed to repair jets to the aircraft faster. The solution was to keep the tools at the point of use and to outfit trucks with tools and equipment so they could respond quickly to aircraft needing immediate attention.

"Basically these rapid response trucks provide an immediate response to any possible grounding circumstance before the aircraft takes off," said Master Sgt. Jeff Eldridge, 31st AMXS specialist section chief. "If the pilot gets any kind of discrepancy before taking off he'll radio the truck expeditor and they respond directly to the pilot and find out what needs to be done."

The rapid response trucks are nothing new to the flightline, however the big difference is the crew will no longer have to report to a centralized support center to pick up tools and equipment - they'll have everything they already need with them.

"It cost about $4,000 to outfit all three trucks and is estimated that it will save an hour a day in transport time," said Tech. Sgt. Charles Arnett, 31st AMXS specialist expediter and specialist truck team chief.

Currently, many of the Air Force's AMUs operate in the similar fashion - each one performing both the daily flying hours and maintenance within their units. The 31st AMXS is designing a new way to do business by separating the flying and maintenance tasks.

"Right now we still have two AMUs and within them, each AMU is responsible for a certain number of aircraft and they do the flying and the maintenance on those aircraft," said Sergeant Eldridge. "What we're doing here is changing that totally around. We're going into one squadron together and separating the work between a flying and a maintenance cell."

The flying cell will only concentrate on completing the tasks associated with flying such as launches, refueling and recovering aircraft and the maintenance cell will focus on all scheduled and unscheduled maintenance.

"With the separate cells, we're redirecting how we do maintenance and how we do the flying," explained Sergeant Eldridge, who said this is the first time in his 20 years of service he's seen something like this. "We'll still do launch and recovery the same way, but instead of having to immediately do maintenance on another aircraft after they've launched one jet, that job will already be taken care of by the maintenance cell. So the guys in the flying cell will be dedicated to nothing but taking care of jets flying."

Overall, the new changes will allow two shifts of workers to continually focus on repairing and maintaining aircraft.

"We're going to be better at fixing airplanes than we've ever been before," Sergeant Hamilton said.


<a href="http://www.aviano.af.mil/news/story.asp?id=123049493">Source</a>

Anybody USAF F-16 maintainer who can/will give us some further related background info to better understand this "initiative". And what´s the cause that the 31st FW´s inventory is going to go from 48 to 51 F-16s (three additional aircraft)?

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PostPosted: Apr 22, 2007 - 04:33 AM Reply with quote Back to top
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Senior Master Sgt. Jeffrey Hamilton... Thumb
I think it's the most common sense based solution to fighter mx ever. Makes me hope for orders to AV so I can be part of it. Good luck... Evil or Very Mad

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JoeSambor
PostPosted: Apr 22, 2007 - 11:54 AM Reply with quote Back to top
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The time wasted signing out tools is primarily because USAF units refuse to stagger their incoming shifts. If Weapons, APG, and Specs all showed up at different times in Support, there is no way it would take that long for everybody to get their stuff.

Typically, a squadron working day starts with every section showing up at, say, 0700. Everybody has their roll call (can last anywhere from five minutes to half an hour) and then they break for Support section to get tools. So at 0730 there are at least 30-40 people waiting to sign out a toolbox. Even if the support guys take only three minutes per person (keep in mind there is a complete tool inventory performed on every box before signout) you are still looking at up to two hours to sign out tools, never mind test equipment.

When I was Spec flight expediter, I skirted this issue by having one or two guys come in early (usually the Mode 4 keying crew) and sign out a few toolboxes, headsets, TOs, air adapters, etc. so we could operate immediately. If we need more stuff during the day, we could come in to support after the crunch and get what we needed. Crew Chief and Weapons expediters couldn't really do the same thing, because each Crew Chief and Weapons Crew had to have a toolbox, whereas Specs only need to have one or two on the truck.

There's a lot of ways to cut down on the time you spend in Support Section. One of the problems, of course, is that Support section tends to be a dumping ground for the "underachievers", and they don't perform any better in Support than they did wherever they came from. It always astonished me that these guys could not remember from day to day where a certain piece of test equipment was, even if it was signed out daily. More often than not, they had to be told by our guy standing at the counter where to find it. The time at the counter also increases if the Support guy is not proactive, i.e., he must certainly know that if you are signing out an A-Shop tool box, you will also need the A-Shop TO bag and an air adapter, but most will stand there and wait for you to ask for it, increasing sign-out time even more. There was one guy at Shaw who worked back in Support and was constantly reading magazines or newspapers. When you came up to the counter, he would make you wait until he got to the end of whatever he was reading and then ask "What do you want?"

Some ideas that could work for shortening time at the support counter:

* Stagger your work shifts - every time I have seen this attempted, it has been squashed by an MX officer or AMU Chief who wants everybody at work at the exact same time, every day.

* Consolidate TOs within tool boxes, or put together most-used TOs in a "TO Bag". I have seen this at several bases.

* Arrange the Support Section so that most-used equipment is closer to the support counter. Currently, most support sections arrange equipment so it looks good to visitors, or presents a neat appearance. It is possible to have both and still arrange equipment intelligently.

* Allow equipment turnover on the flightline; most Support sections require equipment to be signed in at the end of every shift, and signed back out. I have seen this done before; the swing shift guy brings a hand receipt out to the spot where the tools are, and the day shift guy signs everything over to him. Support section clears the hand receipt.

* Make an "Express Lane" in support; guys who need only one item currently have to wait as long as guys who need a whole truckful of equipment. I bet that 50% of the people in line only want one item, such as ear defenders or a TO.

* Have a seperate line for Crew Chiefs, and have ready-to-go bins with tool box, bunny suit, JFS pump handles, and all launch-related stuff ready to go in one bundle. Crew Chiefs generally don't have a lot of time on their hands first thing in the morning.

* Bar code all equipment and get it signed out that way. When I was at Cannon, this system was first starting to make its way into Support sections, don't know how far they got. I do know that the Support guys had lots of problems with it and constantly reverted to hand receipts, doubling your wait time at the counter. Hopefully the software has improved since that time. I worked with the Support Section at Cannon when they got their bar code equipment, and helped get everything inventoried and bar coded. I set up their computers and even got the AMU to buy a wireless bar code reader so they could go anywhere in the shop and scan the bar codes. I remember vividly explaining to the Support Section NCOIC how they could use the wireless bar code reader to pack their pallets for deployments and generate a packing list and inventory from the scans. His eyes glazed over after about thirty seconds.

I'm sure lots of you out there also have lots of ways to fix the problem without going to the drastic steps Aviano has.

As far as separating folks into maintenance cells and flying ops cells, I am not sure how well that will work. All of us know that flying operations consist of a whole lot of frenzied activity at launch time followed by a period of waiting, followed by more activity when the jets land. Good managers used that waiting time to get maintenance accomplished, such as working the phase jet, installing FOM parts, etc.

The system could work if Management is smart about using it, for example, staggering shift hours so that you will have the most people available when they are needed. Basically, once the aircraft are ready to go for the morning launches, you only need a small maintenance crew and a large flying ops crew. Once the jets start to land, you need the maximum number of maintenance crew people to get them turned. A good creative manager will work the schedule to his advantage and have the people when they are needed. My bet though is that no matter what crew you end up on at Aviano, you will still spend most of your twelve-hour or more shift waiting for something to happen.

As far as the "Rapid Response Trucks", we already have those...they are called Expediter trucks, and if your Expediter has any brains, he will have the stuff on the truck that is needed. Anybody ever see a Crew Chief expediter truck that did not have a JFS pump handle, a couple of sets of chocks, JOAP sample bottles, screw bags, etc on hand? Most even carried a spare AC battery, and the Spec truck always had the equipment on hand to do a cap check after the battery was installed.

Left to their own initiative, maintenance troops will always figure out the best, and smartest, way to do things. It is only when managers who don't have a clue, or the "we've always done it this way before" crowd gets involved, that good maintenance initiatives get stifled. After a while, most folks get tired of fighting the system every day and just do it the way the boss wants it done.

This situation reminds me of an experiment at a USAFE base where Specs, Crew Chiefs, and Weapons crews were merged into "cells" , with each cell responsible for six of the squadron's aircraft. They tried this experiment for a year, and when it was over, the MXG Commander asked for an evaluation of its effectiveness. The squadron Maintenance Officer, who had dreamed up this idea, of course gave it a glowing review and came up with some numbers to back his assertions. The Maintenance Chief later privately told the MXG Commander that it was the biggest cluster f**k that he had ever seen and had destroyed morale, unit cohesiveness, and efficiency. The squadron went back to the old way of doing things.

I'm not saying that there aren't better ways to do some of the things we do now, or that we shouldn't try new ways of doing things. But don't repackage something we are already doing now and call it something new, and don't try to fix manpower problems with paper solutions.

I will be happy if this plan works out well for Aviano. I don't have much faith, however.

Best Regards,

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akruse21
PostPosted: Apr 22, 2007 - 03:03 PM Reply with quote Back to top
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I too have seen the MX crews and Launch crews tried. When I was at tyndall in the 1st the 2nd would try this about once a year for some reason and it only lasted a couple weeks. Either MX was sitting on their a$$ or Launch crew were sitting on their asses while MX humped away. Time will tell again.
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There's a lot of ways to cut down on the time you spend in Support Section. One of the problems, of course, is that Support section tends to be a dumping ground for the "underachievers", and they don't perform any better in Support than they did wherever they came from. It always astonished me that these guys could not remember from day to day where a certain piece of test equipment was, even if it was signed out daily. More often than not, they had to be told by our guy standing at the counter where to find it. The time at the counter also increases if the Support guy is not proactive, i.e., he must certainly know that if you are signing out an A-Shop tool box, you will also need the A-Shop TO bag and an air adapter, but most will stand there and wait for you to ask for it, increasing sign-out time even more. There was one guy at Shaw who worked back in Support and was constantly reading magazines or newspapers. When you came up to the counter, he would make you wait until he got to the end of whatever he was reading and then ask "What do you want?"

The people in support are there because supervision put them there so blame them. I ran two support sections and I had to put up the "underacheivers", most of them were good people who had personal issues that kept them from perfoming their flightline duties. I myself am a F-16 Crew Chief and I know I can out crew most people on the flightline today. It doesn't take much to be put in support these days alot of peole want a break from the flight and support or snack bar the chocies. And lets talk about the TAS/Barcode system you were talking about. I knew the system as the NCOIC real well and loved it. I ran the support section a Cannon in the 428th and we had 5 people for two support sections (17% manned) with little or no help from the Singaporeans who have even more negitive view of support. You spend 6 month in support and see what it's like on the other side of the counter. See how much people b**** about about you and how slow you are in the tool room. Support is more than just handing out tools, alot more and until you spent some time in support, stop your whining.
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The people in support are there because supervision put them there so blame them. I ran two support sections and I had to put up the "underacheivers", most of them were good people who had personal issues that kept them from perfoming their flightline duties. I myself am a F-16 Crew Chief and I know I can out crew most people on the flightline today. It doesn't take much to be put in support these days alot of peole want a break from the flight and support or snack bar the chocies. And lets talk about the TAS/Barcode system you were talking about. I knew the system as the NCOIC real well and loved it. I ran the support section a Cannon in the 428th and we had 5 people for two support sections (17% manned) with little or no help from the Singaporeans who have even more negitive view of support. You spend 6 month in support and see what it's like on the other side of the counter. See how much people b**** about about you and how slow you are in the tool room. Support is more than just handing out tools, alot more and until you spent some time in support, stop your whining.


Legitimate points, but you addressed how it was at one place. Joe addressed issues that are faced almost across the board. Manning aside, someone who's worked support for much over a month should know where the majority of the most commonly used tools are; I've faced the same issue of telling the guy behind the counter, who's been there for several weeks or months, where to find something. I've also faced the guy sitting at his computer, or reading the paper, or just *ucking off, who ignores the growing line at the counter. When called (in a professional manner, so don't get bent out of shape), we would be ignored or told to "hang on". My favorite was always when there would be a large line, say at turnover, and one guy would be at the counter while two or three others were sitting at the table, eating their breakfast/lunch/dinner/snack, in full view of the people needing tools, but make no effort to man the counter and reduce the workload for everyone. It was always made even worse when I (or any other NCO) would tell the one/two/three stripers who happened to be *ucking off, to come to the counter and help during peak workload times...and the NCOIC (often as not, also placed in support to get them out of someone else's hair) would come flying out of his office and tell us that we were not to tell his airmen what to do. You could almost set your watch by it, when five minutes later the NCOIC would come back out and tell the airmen to help out at the counter. And no, that is not a hit against any one NCOIC or any one support- I saw it across three bases, three different commands, and seven different support sections.

On the flip side, each support had that one individual who had his/her *hit together. They knew where everything was...if it was a new guy who didn't know exactly what they were looking for, they could help...they monitored the radio, and always had the supplies ready for a redball by the time you made it to the counter...if the flightliner was rushed, and forgot something they usually needed, this support worker would suggest it to remind them...they new when to drop the routine support functions they were performing to help out on the counter...and 8 times out of 10, they new your man number when you got to the counter. Again, there was that one person, in each of the support sections I've had experience with.

Regarding the TAS/barcode system- great idea, when it worked. The squadron I was with at Hill almost never had the system functional. My old squadron at Eglin did, including the wireless scanners, and it was wonderful. I want to say the supprt sections in Korea I dealt with had it up and running as well. Organization was always a big issue, with the powers that be wanting it to "look" a certain way, with little regard to functionality and flow. Putting the crew chief tool boxes, launch kits, and TO's on three seperate walls never made sense to me. It looked sharp, though, and that is (apparently) what counted.

The way support was manned was always something I did not agree with. I like the philosophy of one particular senior NCO I worked for at Eglin- if someone is a shitbag, he would talk to the person and find out what was wrong. He would work with the individual, often pairing them with someone who would be a "good" influence, and fix it- instead of just pawning them off on support or snackbar. If someone truly couldn't be brought around, after sinking ALOT of time and effort into them, then he would "help" them on out of the Air Force. I also knew a couple of top troops who volunteered for support (one as a SrA), because A: it would look good on their resume to have varied work experience, and B: they thought they could truly help out. Both times those guys came out smelling like roses, and I really think the support sections they went into were better for it. Unfortunatly, the whole support issue is one more thing that is "broke" in the AMXS world, and it doesn't look like its going to be fixe any time soon.

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PostPosted: Apr 22, 2007 - 07:04 PM Reply with quote Back to top
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and the NCOIC (often as not, also placed in support to get them out of someone else's hair) would come flying out of his office and tell us that we were not to tell his airmen what to do. You could almost set your watch by it, when five minutes later the NCOIC would come back out and tell the airmen to help out at the counter. And no, that is not a hit against any one NCOIC or any one support- I saw it across three bases, three different commands, and seven different support sections.


In any environment that is time to tell the puke that its time to go up to the boss or the squadron commander directly to discuss it.

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well, im currently at aviano right now, so ill give updates and things about how this first week works out...lotta kinks to be smoothed out, we can all see that...

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According to the base newspaper, the 31 FW will get three more F-16s in the near future passing from 48 to 51 UE, this after the merge of 510 AMU and 555 AMU to the 31 AMU.


If somebody have any news on the matter, plese post it!
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Henrik
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Hello Seadragon,

Thank You for Your information!! You are absolutely correct - the 31st FW will gain more Block-40 F-16s as a result of the BRAC decisions in 2005. These aircraft will come from the 524th FS / 27th FW currently based at Cannon AFB, NM, but in the process of deactivation as Cannon AFB will house special operations units in the future.

I believe that both squadrons at Aviano AB will receive three aircraft each.

Greetings,

Henrik.

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I don't think I like the idea of merging. When someone asks me what unit I was with in Aviano I say the Triple Nickel not 31AMXS. The same thing with every base I've been to. Even this web site, when asked what unit you were in does not list AMXS or AGS.
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Joe,

You pretty much "hit it on the nail".........One word for the MX bosses...."You still have a MANNING issue that needs attention"!!

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This is going to be a great thread. I have some input but will wait until the fog has cleared. The bottom line really is a 20% manpower cut and additional jets. Before I put my two cents in Two Cents can someone explain how this will save time, because I just don't get it.
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akruse21
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Hey it looks good on paper doesn't it. It must work Smile Just look at all those hours saved and numbers thrown everywhere.
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